Tag Archives: happiness

Is there room for niceness in leadership?

Even the so-called bad-boy of business, Michael O’Leary (CEO of Ryanair) has discovered that being nice to customers brings rewards; he recently told an audience of chief executives ‘It’s not enough to be the cheapest anymore. We need to be … Continue reading

Should you make building a happy organisation your priority?

The latest research from the Institute of Leadership & Management suggests you should. Their report suggests that the happiness of your staff is a reliable indicator of their performance & unhappy staff are unlikely to be performing at their best. … Continue reading